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Links
of Interest
Bill
& Melinda Gates Foundation
Library
Service & Technology Grants
The Greenbrier Resort
White Sulphur Springs,
West Virginia
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Ohio Library Council
Chapter Conferences
April 2007: Toledo, Dayton, Columbus
The Passionate Librarian
Rural & Bookmobile
Conferences
Ohio & Utah
June 2006
Rallying the Troops
Marketing
for Survival
Public Library Association
Conference
Boston, MA
March 2006
Right of Center and Still Balanced
Ohio Library Council NW
Chapter Conference
Toledo, Ohio
April 16, 2004
"I always get picked last."
Building a strong team in your library.
Public Library Association
2004
Staff Development Days
February 26, 2004: Seattle,
Washington
Panel Presentation:
Rural & Small Library Staff
Development
Presented by Susan N. Hill, Library Director
West Virginia Library
Association 2003 Annual Conference. Many Libraries... One Voice
December 3-5, 2003. The
Greenbrier Resort,
White Sulphur Springs, WV.
Keynote Speech:
Many Libraries, One Voice
Breakout Session:
The
Power of One Voice
Presented by Susan N. Hill, Library Director
Rural & Small Public
Libraries. 2003 Loleta Fyan Rural Libraries Conference
May 5-7, 2003
Mackinac Island, Michigan
►Rural Libraries:
Somewhere in Time
Click here for Keynote Presentation
►Dynamic
Programming Partners
Presented by Susan N. Hill, Library Director
Click here for Slide Show
Ohio Library Council Chapter
Conference
May 1, 2003:
Toledo, Ohio
Dealing with Difficult People
Presented by Susan N. Hill, Library Director
Click here for Slide Show
Bibliography
201 Ways to Deal with Difficult People.
Alan Axelrod and Jim Holtje. 1997. McGraw Hill. ISBN 0070062188.
The Complete Idiot's Guide to Getting Along
with Difficult People. Brandon Toropov. 1997. Alpha Books. ISBN
0028615972.
Dealing with Difficult People: Essential
Managers Series. Christina Osborne. 2002 Dorling Kindersley. ISBN
0789484129.
Dealing with Difficult People in the Library. Mark R. Willis. 1999.
ALA ISBN 0838907601.
Since Strangling Isn't an Option... Sandra A. Crowe, M.A. 1999.
Penguin Putnam, Inc. ISBN
0399525408.
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