Many Libraries … One Voice!
Advocates and Champions for West Virginia’s Libraries

West Virginia Library Association

December 3, 2003
©2003 Susan N. Hill

 

We are experiencing exciting times in library service. As librarians and library staff we are empowered everyday to provide the information that will change lives.  Imagine the power of our collective voice over the century.  Imagine the role as advocate we all hold. We actively plead for, argue about and support our libraries. We serve as an intercessor for our patrons.  We advocate on behalf of our patrons. We are the champions!  We justify our existence.  At times perhaps we need to convince ourselves… constantly remind ourselves of the importance of our libraries to our people.

 

Throughout the past 100 years libraries, especially rural libraries, have maintained a special place in our culture.  From the roots of the ideal of a free lending library system by our founding fathers, to the birth of the Carnegie phenomenal to the gift of Gates, libraries have experience an explosion of service philosophies, usually all as the result of the advocacy power of one voice.

 

As we look back over the decades, I wonder if we can put ourselves in the place of our colleagues who have come before. In the first two decades of the 20th century, Andrew Carnegie was providing grant money at an unprecedented rate and creating hundreds of libraries in communities throughout the United States. Communities reveled in the beauty of incredible structures.  Local county governments, committed to support this philanthropic trend, funded collections and furnishings for these facilities. 

 

In 1920 you could walk into a Carnegie library and browse the card catalog.  You would select your card and bring it to the librarian.  She would probably retrieve the item from the closed stacks.  Privacy was not a strong tenant for patrons. Did the librarian of 1920 ever wonder how her colleagues from the 21st century would think of her?  Did she ever wonder about the power of her one voice as she tried to uphold the ethics of her profession?

 

The 1930s and the Great Depression impacted libraries as well as users.  The Works Project Act put men to work.  Bookmobile and deposit stations popped up at incredible rates to provide reading material for the 1000s of employees working on dams, bridges and other WPA projects.  The local public library felt the crunch of a tight budget, but continued to provide the most authoritative of reading materials. Did the rural library bookmobile librarian realize the impact her library would play when her future colleagues remembered the power of her one voice when she insisted that these isolated work camps be provided library service? Did she realize her advocacy voice?

 

After Pearl Harbor, many boards of trustees skipped meetings for several months.  Directors and staff took a percentage cut in wages.  The rural library would have been staff by a minimum crew.  Janitors would complete a variety of tasks from maintenance to shoveling coal. By the 40s, the libraries built forty years ago needed repair.  Boilers and heating systems needed maintenance, but funds were short, and with war rationing iron and steel may not have been available. Major book drives sponsored by the American Library Association sent popular titles to the fighting boys overseas. Did the librarian during the war realize the impact her actions her voice of advocacy would have?  Did she realize the impact her future colleagues would recognize when they look back, and admired her vision and fortitude?

 

With the baby boom of the 50s came a dramatic increase in services to youth and families.  Summer Reading Programs exploded with every child in the rural town or village participating.  Social and cultural programs sponsored by local Women’s Clubs and other society agencies were usually held at the library.  Patrons could be assured the latest popular fiction and non-fiction could be found on the library shelves.  Many of today’s rural library staff, although nearing retirement, can remember the impact the local public library had on them, thanks to the librarian advocate.

 

‘Burbs, branches, bedroom communities, bookmobiles defined the 1960s and 70s. As family units changed and our United States society settled into a suburban utopia, libraries began changing with the times.  Multi media, intellectual freedom, privacy issues and more liberal subject matter imploded into the way librarians conducted business.  Record albums made way to eight track tapes.  Eight track tapes ceded to cassettes. The librarian of the 70s and 80s never imagined the technology that was soon to come.  What they did realize was that their emerging collection development decisions would impact the future of librarianship.  They knew that once the public was offered materials in a variety of formats that variety would stay. The voice was a collective advocacy for integrating the new and exciting formats into public libraries.

 

The 80s and the 90s exploded with the Information Age and the dawn of microcomputers.  Automated circulation systems, once considered risky and visionary were now the “thing to do”. Another box was opened, that could never be closed.  There are libraries in the year 2003 that are not automated.  They missed the opportunity for one reason or another almost twenty years ago. Now the choices are numerous and the decision impacts all users. The librarian is not only faced with being an advocate for their library, but for their patrons… ensuring the patron is provided the most modern and technologically advanced library service.

 

The 1990s were perhaps the most important decade as we look back on libraries and advocacy. It was at that time that computers and the Internet became an integral part of library service and information access.  From “gophering” to the World Wide Web, technology has changed the face and ideal of library service. Towards the new millennium the second of two unprecedented events took place – (the first being the Andrew Carnegie gifts) – that of the Bill and Melinda Gates Foundation library grants. The librarian working in a rural public library can find a sense of pride in the fact that her colleague in 50 years will look back and admire the courage and vision it took to integrate new technologies. Would that librarian of the early 1990s realize the impact purchasing a computer would have on library use?  Did she realize her decisions would identify her as an advocate for the library?

 

 

Where is the rural library of today in the line of advocacy? The rural library today provides access to the world through the Internet. Government services are accessible now at the public library.  Patrons can file taxes, at their libraries. The un- and under employed can search and apply for employment online.  Our vocabulary would sound like a foreign language now to our colleagues who preceded us. Our place in the history of libraries is phenomenal. 

 

We are living in exciting and dangerous times.  We have the opportunity to change lives forever.  The role of the library has changed dramatically over the decades.  We have gone from being the keeper of books in a quiet-studious building to being a professional information-provider in a hustling and bustling “wired” facility. The impact libraries have on their communities directly impacts the training needs of staff.  The bar is set high.  Job descriptions now include: computer proficiency, knowledge in web page design and information systems, comfortable with changing platforms and technology upgrades.  Oh, and by the way, if you can handle “Reader’s Advisory”, catalog material, deliver an entertaining story time, drive a bookmobile, and teach a computer class.

 

West Virginia is home to one of the 2003 recipients of the National Awards for Museum and Library Service. This is the nation's highest honor for the extraordinary public service. Each recipient received a $10,000 award. The four branches of the Pocahontas County Free Libraries are included among the winners and serve as models for providing library service to rural Americans. As centers of activity in their communities, the libraries host groups such as scouts, business associations, town council, blood drives, a preschool playgroup, and after school programs.

The libraries are cornerstones of civic engagement. They receive thousands of hours of volunteer service and substantial and steady local contributions. Last year local funding provided 73 percent of operating expenses versus 27 percent state and federal dollars, a high ratio for small, rural library systems.  Director Allen Johnson stated: “Across West Virginia and throughout rural America, many small libraries are reaching out to their communities with excellent programs and services. We are honored to be representative of their efforts.” And he is right.  Libraries throughout West Virginia and America are champions for their citizens.  They provide compelling services and awesome programs. Many never receive the recognition they deserve.

 

So here we are addressing our role as advocate.  How you speak for your library and patrons is up to you.  This conference will provide you with the opportunity to hone your skills, learn new skills, step outside the “box”, and identify new trends.  Your sessions will include everything from writing book reviews to strategic planning. You will learn valuable tips for selecting graphic novels and be enchanted with holiday storytelling techniques. From serving young adults to collection management and a plethora of Reader’s Advisory and genre services, you will come away with new ideas and new energy to make your library the best it can be.

 

And, throughout this conference, you might be asked to imagine the future.  You might be challenged to “vision”. You’ll be expected to take what you learn here this week and integrate it into your library service.  You will be expected to step out of this beautiful resort and into your everyday life.  It will no longer be “business as usual” at your library.  You will be expected to not only set the bar higher, but also “see the bar” and begin to climb or leap over the bar.  And, once you get over the bar, set it higher.

 

What would have happened if the bar set for the librarians of the 1980s were to only keep microcomputers on hand to type reports?  That was the height of the bar then. That was their advocacy.  Today you meet yours.   

 

You will not be able to attend every session.  Share what you have learned with your colleagues.  E-mail me with one favorite tip or idea or inspiration you have gained from this conference.  I will then put it in the rural newsletter. My e-mail address is shill@pauldingcountylibrary.org. When you sit down and break bread with your colleagues, remember we are all advocates.  Make the first move and make eye contact with someone you don’t know.  As you attend your sessions be open to what is meant for you to learn. Create an action plan to take home.  In your notes, prepare a sheet that is blank and left open for a list.  Write on the top: My Action Plan.  When you return home review the list first.  Then review your notes.  Do not let this event come and go as only a faint memory of good food and beautiful scenery. Make sure it not only impacts you but your library.

 

Being an advocate for West Virginia’s libraries is an awesome responsibility. Even though there are many libraries in the state, there should always be one voice… that of the advocate that is passionate about their library. The overall experience a citizen has when they enter a local courthouse or historical building has traditionally been one of awe.  They should also have this feeling as they enter their library.  This is a special place… a place where lives can be changed…  a place where information can be shared.  A place where all people can be empowered to learn and be inspired. When someone asks you what you do for a living, hold your head up proud and say you’re a librarian. You are a champion for all citizens of West Virginia.  You have their intellectual rights in your right hand and your passion to defend them in your left. Collectively, you are West Virginia’s libraries. ©2003 Susan N. Hill